With eight years of experience in the recovery field, Paulina Citzman found her passion for serving at-risk populations while volunteering in orphanages throughout Central America. Though Paulina initially pursued music, she discovered that Social Work was a better fit and and began her career at Phoenix House Texas in 2020 as a PRN Recovery Advocate in the Austin Residential Treatment Center. Within a year, Paulina was promoted to Supervisor and then advanced to Patient Services Manager.
Paulina now serves PHT as Prevention Director. She is deeply committed to supporting individuals struggling with addiction, as well as their loved ones, and she believes that “people respond better when you give them a plate to step up to instead of a mold to sink into.” Paulina holds a BA in Psychology from the University of Texas in Austin.