Phoenix House Texas does not have access to any school records of former patients. All school records are maintained by the school district that operated at the facility – either Dallas ISD Hospital Homebound program or Austin ISD.
Dallas ISD Hospital Homebound Program
Dallas ISD Hospital Homebound program has provided the contact information below to request transcripts and school records for former patients:
For more information about the Dallas ISD Hospital Homebound program, please click here to visit their website.
Austin ISD
Please contact Austin ISD directly for instructions on how to access Austin ISD school records. For more information, please visit click here to visit Austin ISD’s Student Records Request website.
Phoenix House Texas maintains treatment records in compliance with state and federal law, including HIPAA and CFR 42 part 2. In accordance with Texas law, the following information is provided to help consumers understand their rights and available resources.
To request treatment records, please submit a written request to admin@phoenixhousetx.org, with your name and contact information as well as the name, date of birth, and contact information of the individual for whom you are requesting records. A Phoenix House Texas team member will respond to walk you through requirements and next steps for your request.
Texas Health & Human Services Commission
Texas Health and Human Services Commission (HHSC) is the licensing and regulatory entity for substance use treatment facilities and Licensed Chemical Dependency Counselors. Please click here to find HHSC’s contact information for their compliance units, and please click here to find the contact and compliance information for the Licensed Chemical Dependency Counselor program.
Texas Behavioral Health Executive Council
The Texas Behavioral Executive Council (BHEC) regulates licensed mental health professionals in Texas. If you have questions about licensure or professional standards, you may contact BHEC directly here.
Office of the Attorney General’s Health Care Consumer Protection
Please click here to learn more about consumer rights in the state of Texas. If you wish to file a consumer complaint regarding health care, you may do so with the Texas Office of the Attorney General by clicking here.